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Claimed Returned Policy

Any item which you believe has been returned to the Library, but is still shown on your record can be marked as "Claimed Returned."  To request that an item is marked as claimed returned, please contact the Circulation Department.

Once the item is marked in the Libraries' system, it will be queued for several intensive searches over the course of four weeks. When the claimed returned search has been completed, the patron will be notified of the results.

If the item is not located after the claimed returned searches, you may choose to begin the appeals process.

For more information regarding the claimed returned process, please contact the Circulation Department, 806.742.2265 or